Let me say this loud and clear. I am a sweet person, with a heart of Gold.
BUT DO NOT CROSS ME!
Really. You can only push me so far. If you knew my blood-line, and know my Italian upbringing, you would agree with this. Al Pacino is my mentor for crying out loud.
Yet, people constantly under estimate me. They push and push and bully and do not listen to my warnings. I tell people, "I am not as timid as I appear." They don't listen. Then they are shocked when I leave the horse head in their bed.
(OK for all of you who have not seen The Godfather, both the title of my blog and the last reference to the horse head are references from that movie. If you don't understand, then watch the movie!)
I was at work the other night, and due to a no show, there were only two of us running the store. I was alone at the register with four people in line, when a man walked in with an item off our sale table out front. He cut in front of the person I was beginning to help and this is what followed:
"I have a question."
I looked at the woman I was helping to see if she was going to be ok with me diverting my attention for a moment. Yes she was.
"Yes sir?"
"Your sign says 60% off, but your sticker on this not 60% off the original price. So is your math wrong, or is it 60% off the sticker?" He barked nice and loud, trying to impress who knows ...
"It is priced as marked sir. Only our Christmas items are 60% off, and that is not Christmas."
"Your sign just says 60% off, so you are misleading people then."
"No sir, it does say All Christmas Merchandise 60% off."
"No it doesn't, so you should have to honor the sign and sell this at 60% off the sticker."
"I am sure it states 60% off Christmas Merchandise sir."
"No it doesn't young lady, I can read!"
He was sooooooooo condescending I could not handle it.
I look at the people in line and excuse myself ...
"If you would like to follow me to the front of the store sir, I would be happy to review it with you."
"You're just gonna make an ass out of yourself. In fact you already are."
That is where he went from being on my bad side, to being on my Insulted Italian Woman side. BIG MISTAKE!
"Actually sir, I think you are helping your self with that."
I march up front, with all the other customers ordering popcorn and moving in for a closer look.
I go directly to the sign and tap my finger along the words as I slowly and loudly read the sign.
"All CHRIST-MAS MERCH-AN-DISE SIX-TY PER-CENT OFF!"
"That is not the sign I read!"
"Well sir, before you accuse me of making an ass of myself again, I am in charge of this sale section, I created the display, manage it, and posted all signs. This is the only sign with 60% off on it, and it is clearly hung over the Christmas Merchandise."
"Bitch!" And this 45+ year old man throws the product back on the table and stomps away. To which I responded very loudly ..
"Yeah, but I'm right."
I actually had the remaining customers congratulate me on my victory and how I handled him.
I am just so tired of bullies, and people who think that they can push me or people like me around. Just because I am nice, and genuinely care about others doesn't mean I will eat your crap with a grin on my face!
GRRRRRRRRRRRRRRRRRRRR!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!